HRYPAY LTD trading as LUMACHI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK GDPR and Data Protection Act 2018.
Data Controller and Contact Information
HRYPAY LTD
Registered Office: 4th Floor 45 Fitzroy Street, Silverstream House, London, W1T 6EB
Trading Address: Unit 13, 4-10 North Road, London N7 9EY
Email: [email protected]
Phone: +44 020 4524 9966
Information We Collect
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Personal Identification Data: Name, date of birth, postal address, email address, phone number.
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Payment Information: Payment card details, billing address (processed securely via third-party payment providers).
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Order and Transaction Data: Purchase history, delivery details.
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Technical Data: IP address, browser type, device information, cookies.
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Marketing and Communications Data: Preferences about how we communicate with you.
How We Collect Your Data
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Directly from you when you place an order, register on our site, or contact customer service.
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Automatically through cookies and website analytics tools.
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From third-party services (e.g., payment providers, delivery partners).
Use of Your Data
We use your data to:
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Process and deliver your orders.
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Manage your account and customer relationship.
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Communicate important information, updates, and marketing messages (where consented).
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Improve our products, services, and website.
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Comply with legal obligations and prevent fraud.
Legal Basis for Processing
Our lawful bases for processing your data include:
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Performance of a contract (processing orders).
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Legitimate interests (improving services, marketing with consent).
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Compliance with legal obligations.
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Consent where required (e.g., marketing communications).
Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
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Trusted third-party service providers (payment processors, delivery companies).
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Legal authorities when required by law.
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Fraud prevention agencies.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your personal data only as long as necessary for business and legal purposes, typically:
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Customer data: up to 7 years for accounting and tax purposes.
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Marketing data: until you withdraw consent.
Your Rights
You have the right to:
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Access your personal data.
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Request correction or deletion.
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Restrict or object to processing.
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Data portability.
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Withdraw consent at any time.
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Lodge a complaint with theUnit 13, 4-10 North Road, London N7 9EY Information Commissioner’s Office (ICO).
To exercise your rights, contact [email protected].
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and for analytics. You can control cookies via your browser settings. For more information, see our Cookies Policy